With Chainfuel Free, we offer Analytics, Anti-Spam, and Basic People/CRM features to our users for free.
Now, with Chainfuel PRO, we’re taking on even more the challenges of Telegram Community Management - automating many common workflows, streamlining many others - to make your life as a Telegram community manager easier and more effective than ever before.
Chainfuel PRO builds off the same foundation as Chainfuel Free, while taking the platform a step further with powerful new features across 5 categories:
For many things, basic chatbots and mobile UIs are great. But for managing a active Telegram Supergroups with thousands of users, you just need more.
People PRO gives you many of the features you’d want from a lightweight CRM, applied directly to your Telegram group.
Your head-up display offering the key, high-level stats of your community, giving you at-a-glance insights into the health and status of your group.
With Searching and Filtering, your large, (previously) unmanageable list of thousands of members is now tamed, domesticated, and under your control.
Chainfuel gives you the ability to search and filter your members list based on different parameters (including data from Survey and Poll responses, Karma Points, chat activity, and more), from which be able to perform moderation actions including:
The ability to parse your group quickly based on different search and filter parameters will give you a new level of control over your previously unwieldy membership.
The ability to parse your group quickly based on different search and filter parameters will give you a new level of control over your previously unwieldy membership.
Through the Chainfuel dashboard, you can send 1:1 DMs to users via your Custom Branded Bot.
This is useful for sending messages, notifications, and updates to users directly that don’t belong in the main channel.
From the PRO People dashboard, you can export your user list and all associated user data as a CSV to use, distribute, or share as needed.
This can include data from Poll or Survey responses, giving you the ability to generate and export community insights and reports as never before possible.
With thousands of people in your Telegram community, and the lack of management tools available inside the native Telegram app, you’re severely limited in your ability to manage, organize, and act on the members of your Telegram group.
Now, with People PRO, you can control, manage, organize, and communicate with your community members in powerful new ways, making your life as a community manager easier and more effective than ever before.
One of your key responsibilities as a community manager is fostering a productive, positive environment for your community members to participate in.
While nothing will replace human community managers (Need those? Check out our VIP Services menu), Chainfuel’s PRO Engagement features include a powerful suite of automation tool tools that take a majority of the low-hanging fruit off your plate, saving you untold hours of low-level gruntwork, leaving you free to focus on higher-level conversations, engagement, and discussion.
First impressions matter. Make yours count by welcoming every new member to your Telegram with a personalized, automated Welcome Message.
Welcome Messages are perfect for:
Unlike other more basic solutions, Chainfuel’s Welcome Messages allow you to set up a backlog of different message templates cycle through, so your community isn’t hit with the same, repetitive welcome message over and over again (gross).
Chainfuel’s Welcome Messages can be set to consolidate automated messages into 5, 15, or 30 minute intervals, so you can welcome new members in batches instead of all at once, keeping your group free from the clutter of multiple welcome messages in a row.
Flag users or Groups to get notified when they take actions in your group (such as sending a message, answering a poll, or leaving your group).
User Alerts is a powerful tool for keeping track of special community members or VIPs, including partners, investors, whales, press, influencers, and more.
Before, we had to manage this task manually. Now, with Scheduled Messages, this task is fully automated, giving you the power to schedule a series of messages to go regularly in advance.
As community managers, it’s our responsibility to foster and encourage positive, constructive discussion and conversation.
While warning, blocking, and banning negative users can be helpful and effective for guiding your community culture away from bad behavior, in an ideal scenario, we should be inspiring and motivating our community members with positive reinforcement.
Enter Karma Points.
With Karma Points in Chainfuel, your Admins can reward positive, constructive behavior with Karma Points, simply by replying to a Users message in chat and giving a “+” command.
Karma Points are tracked in Chainfuel, and your community members can view their Karma Point balance and see their rankings for different time periods.
You are able to view Karma Point leaderboards for different time periods, giving you the freedom to design different incentive structures, games, and rewards based on Points (more on this to come in future versions).
Sadly, it’s not (yet) possible to send individualized updates or notifications in a Telegram channel that only specific users can see.
Everyone in your community can see everything posted in the group, negating its usability as a channel for more personalized or individualized notifications.
Luckily, after a community member initiates conversation with your Custom Branded Bot, we’ll have the ability to use the 1:1 Bot as a channel for such messaging.
Through the 1:1 Bot, you can send more targeted updates that don’t belong in the main group channel. In conjunction with Searching & Filtering, and Groups, this 1:1 channel for notifications and updates is powerful:
Leveraged properly, your Telegram group has the potential to be your primary source of insights, learning, and feedback from your target market, that you can use to inform your business, product, marketing, fundraising, and more.
Indeed, learning and gleaning insights from your community is so critical, we included it as one of our 7 Pillars of Telegram Community Management (free e-book - check it out).
But all too often, we as community managers fail to tap the potential of these deep sources of knowledge, because it’s a challenge (or impossible) to gather, organize, and distill such insights through chat alone.
And that’s where our Chainfuel’s insight tools - Polls and Surveys - come in handy.
With Polls and Surveys, you get a clear picture into the minds of your community members, while simultaneously driving engagement and participation from them, giving each of them a chance to have their voice heard and appreciated. It’s a win-win.
As an added bonus, when you use Polls or Surveys, each community members responses will enrich their User Profile in the Chainfuel CRM, giving you the ability to Search and Filter, create Groups, Send 1:1 DMs, and more based on their responses.
Ship Polls into your group with predetermined responses your users can choose from.
Learn their preferences and tastes, and give them a chance to engage and offer their feedback quickly and easily by selecting from multiple, pre-set responses.
Polls give you a chance to encourage easy, lightweight engagement from otherwise passive or inactive community members, while simultaneously giving you insights you can use to inform your business (or just for fun!).
Responses from Polls are added to user profiles in People PRO, giving you the ability to Search & Filter, Group, or send bulk messaging to users based on Poll responses.
Create multi-step, open ended surveys for your Community to respond to.
The Community responds to the surveys via 1:1 DM Bot (a feature not available through native Telegram, or any other Telegram community solutions currently).
With Surveys, again you can learn your community members preferences and tastes, this time giving them a chance to expand and go deeper on certain response.
As with Polls, responses from Surveys are added to user profiles in People PRO, giving you the ability to Search & Filter, Group, or send bulk messaging to users based on Survey responses.
Accordingly, Surveys are a great way to enrich user profiles with things such as: email address, ERC20 address, social media profiles, and more - that will stay associated with each respondents profile in People PRO.
Measuring and tracking the health and KPIs of your Telegram Community is critical in making sure it’s growing in a healthy, positive direction.
Additionally, as CMs, you likely have other team members, partners, or clients who would benefit from understanding the numbers behind the Telegram community as well.
Your group’s basic metrics and KPIs are available in Chainfuel’s Free Analytics dashboard, but sometimes, it helps to have these reports generated and delivered automatically - and in shareable formats that you can easily pass on to clients, colleagues, and partners.
Chainfuel Botler delivers daily, weekly, and monthly stat rundowns to you automatically via Telegram at the end of every period.
This automatic, regular update will keep you on top of the pulse of your community’s key metrics, without you having to log into the Chainfuel Dashboard every day.
Scheduled Reports help you stay informed, with less hassle, so you can spend more time focused on building and nurturing your community, and working on your business.
Last but not least (yeeeesh this was a lot to get through huh?), with Chainfuel PRO, we’ll get you set up with your own custom branded bot.
You configure the bot’s name and image, and we’ll take care of the rest.
The custom branded bot enables several of Chainfuel PRO’s powerful features, including 1:1 DMs, Surveys, data enrichment, and other engagements.
Chainfuel Free users are limited to using our Chainfuel_Bot to manage their Chainfuel dashboards.
As a Chainfuel PRO customer, your own custom branded bot will put your brand and identity front and center, giving your community members a more seamless, on-brand experience.
Sometimes, it’d be great to send special notifications or messages to specific community members or subsets of your community (for example press/influencers, Reddit users, or people who participated in a recent survey or poll).
Sadly, Telegram doesn’t offer this functionality natively. Luckily, Chainfuel PRO does.
With Chainfuel PRO’s 1:1 engagement via your custom branded bot, you can send targeted messaging to specific community members without cluttering up the main group channel.
Everything you need to streamline and automate your Telegram community management workflows, making your life as a CM easier, faster, and more effective.
We’re extremely excited to be launching the first ever Telegram Dashboard of this scale to the Telegram community, and to help us fund the development of Chainfuel PRO, Matt and I are offering an extremely limited number of BIG presale packages to our presale backers.
